Shipping & Delivery
We ship all orders carbon neutral and plastic free from our Sydney location with Australia Post or Aramex.
Standard delivery:
Dispatch of your online order from our Sydney location will generally take between 1 to 3 business days from the time of your order being placed.
Express delivery:
Express orders are dispatched no later than next business day from our Sydney location. Please note that dispatch timeframes do not include public holidays or weekends.
Domestic shipping timeframes:
Standard: 3 to 5 business days.
Express: 1 to 3 business days.
New Zealand shipping timeframes:
Australia Post estimates delivery to New Zealand can be up to 10 to 20 business days. Please note this is a guide only and does not include any customs processing time upon arrival at the destination.
If your delivery time has passed the estimated timeframe, and you are unable to track your order, please get in touch with us here.
Delivery within Australia:
Standard shipping is FREE for all online purchases $59 and above within Australia. Yay. But for orders $50 or less, or express shipping, please see below:
Standard shipping — 3 to 5 business days — $10.00
Express shipping — 1 to 3 business days — $15.00
Please note the free shipping offer and shipping costs are subject to change without notice.
We sure do! Please enter your PO Box address into the delivery address field as normal.
Please note that Clara is not responsible for any deliveries that may be affected by customs, natural occurrences, nor air and ground transportation strikes or delays.
Please note that all shipping timeframes are from the time of dispatch. Dispatch can take 1 to 3 business days from the time of your order being placed. Please note that this does not include public holidays, weekends or sale and promotional periods.
What the FAQ?
Can't find what you're looking for? Check out our FAQs or get in touch with us and we will get straight back to you 🤝