Free shipping on orders over $59 | Buy now, pay later with

Afterpay

FAQs

Q: What is Clara?

A: Clara means clear in Spanish (our Argentine co-founder Sofia’s mother tongue). For us, it evokes a sense of clarity. 

It’s what we’re bringing to you with our range of adaptogen-infused beverages. Because the world is overwhelming and overstimulating. There’s click-bait on every corner, algorithms dictating our lives, and coffee sending us spiralling. We’re bringing you clarity in the chaos – energy minus the jitters. 

Because our mission is to make the world a little easier to navigate – online and offline. And it starts with a clear mind.

Q: What are adaptogens?

A: Adaptogens are plant-based ingredients that help your body adapt to stress and handle the pressures of modern life. Notice the physical feeling you get when you check your phone first thing in the AM and you’ve already got 10 emails? Yeah, that kinda stress. They’ve been used in Chinese medicine and Ayurveda for centuries. 

Q: What is yerba mate?

A: Pronounced yer-buh-mah-teh, yerba mate is a herbal tea. It’s also commonly known as ‘mate’. Made from the leaves and twigs of the Ilex paraguariensis plant. It’s a traditional drink in South America, specifically Argentina. It’s caffeine-rich, is packed with over 26 vitamins and minerals, has more antioxidants than green tea, and provides the same sensation of completing a 10 minute meditation on a mountaintop. Allegedly. 

Q: Can I drink Clara if I’m pregnant or breastfeeding?

A: We aren't doctors (sorry Dad), so we can't provide medical advice. We strongly recommend consulting your physician or another qualified healthcare provider before consuming Clara, especially if you're pregnant or breastfeeding. 

Q: What makes Clara different from other teas?

A: Well, it's not really tea. Clara is a perfectly calibrated blend of yerba mate and adaptogens that balance caffeine's highs and lows for a smooth, clear experience.

Q: Are your products vegan?

A: Yes, our range is vegan and 100% cruelty-free.

Q: Where are your products made?

A: Clara is proudly Australian owned and operated, and we blend and pack here in Australia.

Q: Is the Internet bad?

A: We believe the Internet isn’t inherently good or bad. How you choose to interact with it, though – that’s another question.

Q: How should I interact with the Internet?

A: Cautiously. Curiously. Creatively.

How to brew Clara?

A: Like any other loose-leaf tea. Brew one and a half teaspoons with 200mL water at 80-85 degrees for 3-5 minutes. Then sip, scroll, and stroll. 

How to store Clara?

Our miron jars and compostable pouches will keep your tea fresh, and should be stored away from heat and direct sunlight (that means you shouldn’t put your pouch directly next to the stove or on the windowsill).

What is miron glass?

Great question. Miron is the perfect type of glass for preserving things like herbs and plants. It filters light differently to other glass jars to preserve whatever’s kept inside for longer, and has been used for thousands of years. Just ask the ancient Egyptians.

How long does Clara last?

While tea doesn’t technically expire, we recommend consuming Clara prior to the best before date for the freshest and tastiest drinking experience. You can find this date on the bottom of your jar or pouch. 

Where do you source your ingredients? Are they organic?

We source ethically-traded ingredients from our trusted (and friendly!) suppliers. We also only use 100% certified organic ingredients in every blend. The certified part is really important to us. It lets us know that we’re using only the highest-quality ingredients and that there will never be anything nasty or unnatural in your cup (that goes for sweeteners and flavourings, too).

When should I drink Clara?

Anytime you need to clear your mind or close your tabs. Mornings. Afternoons. Before that 2-hour Zoom meeting (that could have just been an email). 

How much caffeine does a serving contain?

Clara contains approximately 30-40 mg of caffeine per serving (similar to that of a green tea) which is found naturally in the yerba mate plant. For comparison, a cup of black tea has about 50 mg of caffeine whereas coffee has around 100 mg of caffeine per shot. No wonder we get the jitters.

How can I buy Clara?

You can order Clara on this website you're browsing right now – isn’t the Internet handy? We ship nationwide in Australia, right to your door. Shop here!

We're also working hard so you can shop Clara IRL. If you would like to see Clara in a particular store, let us know at hello@getclara.co and we will do our best to make magic happen.

How long will it take to arrive at my door?

Well, that depends if you bribe the postman or not. Standard orders are dispatched within 1-3 business days after your order is placed via regular shipping, unless we inform you otherwise on our website or by email. 

Please note that due to the ongoing pandemic, delivery times may vary – we appreciate your patience. 

How does your shipping process work?

You’re curious. We like it. We know you have lots more questions about shipping, so we created an entire page with everything you need to know – head over here for all the details.

What happens if I make a mistake in my postage details?

Oops! It happens. Contact us when you notice the issue and we’ll try to update your details before your order is sent. If your order has already been shipped and it gets returned to us, we will reship it at your expense.

I just received my order and it’s incorrect – what should I do?

We must have packed your order before our morning cup of Clara! If there are problems with your order, please contact hello@getclara.co so we can sort it out for you ASAP.

My order arrived broken or damaged – what should I do?

Don’t panic, we’ll sort you out. Please contact us at hello@getclara.co and we’ll make it right. We may ask for photos of the damaged products and for you to send them back to us to process your refund or exchange.

Do you offer refunds if I change my mind?

We do not offer refunds in this situation, so please choose your products carefully. To help you buy consciously, we have highlighted the benefits of every product we stock as well as the flavour profiles of our teas.

How does Clara commit to being a sustainable brand?

We source the highest-quality, ethically-traded ingredients from our trusted suppliers. We only use 100% certified organic ingredients to blend our products. 

We have spent a lot of time ensuring our packaging is either certified home compostable or recyclable. We have a dedicated page with info about our sustainable packaging and how to best reuse it or dispose of it here

We are striving to always be better so please drop us a line at hello@getclara.co with any suggestions. 

Can I sell your drinks in my online store or retail shop?

Yes, we are always looking for new retail partners. Please send us an email at hello@getclara.co and we'll be in touch.

We are always looking to partner with other brands and creators to help make the world (both IRL and URL) a little easier to navigate. If you have an idea for how we could could work together, please don’t hesitate to reach out to us at hello@getclara.co